REFUND POLICY
1. Returning Products
1.1 How to notify us of issues:
If you have any complaints regarding a Product or questions about returns, please contact us as soon as possible.
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1.2 Returning Products:
If a Product does not match your order or if it was delivered in a damaged or spoiled condition, please contact us promptly after delivery. We may request photographic evidence and/or a sample of the damaged or spoiled Product. If we determine that a Product was incorrectly delivered or is damaged/spoiled, we will either:
- Refund the value of the Product by crediting your payment card, or
- Replace the Product, if a replacement is available.
1.3 Product Recalls:
In the event of a Product recall, you agree to provide reasonable and timely assistance to help us comply with our regulatory obligations related to that recall.